Privacy policy.
A Painter's Art
At A Painter's Art, we respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact our business or enquire about our painting services.
1. Information We Collect
When you contact A Painter's Art through our website, Google advertisements, phone or email, we may collect:
Your name
Phone number
Email address
Suburb or property address
Details about your painting project
Photographs or other information you voluntarily provide
Website usage information collected through cookies and analytics tools, where enabled
2. How We Use Your Information
We collect and use personal information to:
Respond to enquiries and quote requests
Contact you about your painting project
Prepare and provide quotations
Schedule and deliver painting services
Communicate with you about ongoing projects
Improve our website, advertising and customer service
Meet applicable legal and business obligations
We do not sell your personal information.
3. Google Ads and Website Analytics
A Painter's Art may use Google Ads and website analytics tools to promote our services and understand how visitors interact with our website.
These services may use cookies or similar technologies to measure advertising performance, track enquiries and help us improve our marketing.
When you submit an enquiry through a Google Ads lead form, the information you provide is made available to A Painter's Art so we can respond to your request.
You can manage certain Google advertising preferences through Google's Ads Settings.
4. Sharing Your Information
We may share personal information with trusted service providers where reasonably necessary to operate our business, including website hosting providers, email services, advertising platforms and customer management systems.
We take reasonable steps to ensure personal information is handled appropriately.
We may also disclose information where required or authorised by law.
5. Storage and Security
We take reasonable measures to protect personal information against misuse, loss, unauthorised access, modification and disclosure.
We retain personal information for as long as reasonably necessary for the purposes outlined in this policy, including applicable legal and record-keeping requirements.
When information is no longer required, we take reasonable steps to securely delete or de-identify it.
6. Accessing or Correcting Your Information
You may contact A Painter's Art to request access to, or correction of, personal information we hold about you.
We will consider and respond to requests in accordance with applicable Australian privacy laws.
7. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology or applicable legal requirements.
Any updates will be published on our website.
9. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
A Painter's Art
Melbourne, Victoria, Australia
Website: www.apaintersart.com
Email: hello@apaintersart.com